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Contact support

Run into a bug? Buildprint not behaving as expected? Got a feature or improvement suggestion? This is the place.
Docs are coming soon, but for now, here's some FAQs:

FAQs

Why can't Buildprint see my changes?
Buildprint works on a point-in-time snapshot of a specific Bubble app branch. If you make changes in that branch that you want Buildprint to see, ask it to resync e.g 'please sync the staging branch'. This updates Buildprint's internal references for your app (it does not modify your app at all). You can also do this manually through the Versions tab.
What data does Buildprint access?
The TLDR is only the data that you permit the collaborator (connect@getbuildprints.com) to access. If you don't want it to be able to access live data, check the 'dev only' box in the collaborator settings in Bubble (though this will significantly restrict Buildprint's ability to debug real issues). Private values like API Connector keys or private plugin settings are not accessible to Buildprint. You can read the privacy policy here: https://www.buildprint.ai/privacy
What happened to my previous Buildprint workspace? Why can't I see my projects?
Buildprint v1 (where you had a documentation library you could chat with) has been deprecated. As a free product, we're unable to maintain extensive support. Buildprint v2 (where you are now) has a superior feature set and will be maintained going forward. Simply create a new project and re-connect the app - it only takes a couple of minutes.

How can we help?